Troubleshooting
Find solutions to common issues in the Candidate Pipeline View
Troubleshooting
This section provides solutions to common issues users might encounter while using the Candidate Pipeline View, helping to minimize disruptions to your hiring process.
Benefits
- Quickly resolve common issues without needing to contact support
- Minimize downtime in your hiring process
- Empower users to self-solve problems
Common Issues and Solutions
Pipeline View Not Loading
Unable to Change Candidate Stage
Resumes Not Opening
Test Initiation Failing
If you encounter persistent issues that you can’t resolve using these troubleshooting steps, please contact our support team at [support email/phone].
Reporting New Issues
If you encounter an issue not covered in this troubleshooting guide:
- Send us an email at support@mopid.me
- Please describe the problem in detail.
- Include screenshots if applicable.
- Submit the query.
Our support team will investigate and respond as soon as possible.
Next Steps
We continuously update our platform based on user feedback and reported issues. If you have suggestions for improving the Candidate Pipeline View or encounter any persistent problems, please don’t hesitate to reach out to our product team.
Feedback and Continuous Improvement
Your feedback is crucial for the ongoing improvement of our ATS. To share your thoughts:
- Click on the “Feedback” button located in the bottom right corner of the Candidate Pipeline View
- Rate your experience and provide detailed comments
- If you have specific feature requests, use the “Feature Request” form in the Help Center
We review all feedback regularly and use it to prioritize updates and new features.
Keep an eye on our release notes for updates and new features that may address previous issues or introduce improvements to the Candidate Pipeline View.
Training and Resources
To minimize issues and ensure you’re using the Candidate Pipeline View to its full potential:
- Attend our monthly webinar training sessions
- Review our video tutorials in the Help Center
- Join our user community forum to share tips and tricks with other ATS users
Remember, a well-informed user is often the best troubleshooter. Stay updated with our latest features and best practices to make the most of your ATS experience.